Personal information we collect online
When you make a purchase on TrillaGlass.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through TrillaGlass.com at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site or to place an order through www.TrillaGlass.com. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card. Gift Certificate or Gift Card numbers in your account.
Occasionally, we conduct surveys and contests on TrillaGlass.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience with Trilla Glass.
Cookies and other computer information
Like most other commercial websites, we use standard "cookie" and "web beacon" technology as well as web server logs to collect information about how our website is used. Cookies are pieces of data that a website transfers to a visitor's hard drive for record-keeping purposes. Cookies placed on our website may be set directly by our servers or by third parties providing analytics and technical services to us. Please note that you can set your browser to refuse all cookies or to indicate when a cookie is being sent, however some portions of our website may not work properly if you refuse all cookies.
Information gathered through cookies and by our web server logs may include your IP address, your Internet browser (e.g. Netscape), your operating system (e.g. Windows 2000), the domain name of your internet service provider (e.g. AOL), the date and time of your visits, the pages viewed, the time spent at our website, and the websites visited just before and just after our website. This information may be associated with your personal information.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personal-identifiable information to third-party companies for their marketing purposes! We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, and to deliver packages. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Trilla Glass Corp such as collecting site navigation information. We also may share your information with companies which act on our behalf and at our direction to notify you of additional Trilla Glass products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions. We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
- Information collected on www.TrillaGlass.com may be used in the following ways:
- Schedule deliveries of merchandise that you purchase online
- Create an online account for you at TrillaGlass.com
- Bill your credit card for your purchases
- Confirm and track your orders
- Respond to your customer service inquiries
- Provide promotional communication and other information to you if you choose to receive them
- Offer the products you want
- Customize your shopping experience
- Improve our website design
Accessing and updating my information
You can access and correct information you have shared with us online if you have established an account with www.TrillaGlass.com. Simply log in with your email address and password, then click "Edit or View Your Account" and edit or delete whatever information you wish. Do not share your www.TrillaGlass.com password with anyone.
Linking to and from outside websites
Whom do I contact with questions?